Contact Us

we’re here to listen and support you.

Have a question about one of our programs? Wondering whether New Life is the right place for you? Do you need some practical information about coming to stay with us?

Get in touch with us today and receive a free consultation. For general information about our rates, conditions and practical information, please visit our practical info page.

Get in Touch

Send a Message

talk to an advisor

Schedule a 30 minute call with an advisor

Schedule a call with one of our advisors at a time that suits you and we'll give you a call to answer any of your questions.

booking process

Step 1: Obligation-free consultation

During your first call or email communication with us, we’ll answer any questions you may have and explain how the admission process works. We’ll also chat about your expectations and goals and which program will best help you with these, as well as check availability during your preferred dates of stay. If you’re joining our Rest and Rejuvenate program, we’ll move on to the booking step straight after this.

Step 2: Intake Assessment (Resilience, Wellness, and Contemplative Living programs)

If you’re joining our Resilience, Wellness, or Contemplative Living programs, we may need to ask for more detailed information about your background and therapeutic history so that we can best ensure that New Life Portugal, and your chosen program, are the right fit for you. This may take place in the same call or it may involve a follow-up call or email. Either way, we make the process quick and convenient for you.

Step 3: Application acceptance and confirmation of booking with payment

After dates and programs have been decided and your application has been accepted, your place is confirmed with a deposit for your stay through one of our convenient payment methods. Closer to the date of your stay, you’ll receive a pre-arrival welcome email with useful practical information (or, if you can’t wait until then, check out our FAQ!)

If for any reason it turns out that one of our programs isn’t suitable for you right now, we’re happy to propose alternative options for your continued support and provide suggestions about the possibility of re-application at a later date.